NEW: A PERSONALIZED SERVICE FOR YOUR MAINTENANCE!
When you come for your service at Sherbrooke Mazda, receive real-time text notifications explaining the issues found with your car. In pictures or videos, our mechanics will describe the problems identified during the inspection. You can assess the importance of accepting or declining the repair quickly. With Sherbrooke Mazda: have peace of mind and stay informed of all the details of your service!
How to book your appointment online
Booking your Service Appointment online is easy and fast!
Avoid waiting on the phone and ensure you receive the services you're looking for. Our online platform is comprehensive and user-friendly.
AFTER-SALES SERVICE AT Sherbrooke Mazda
The after-sales service department of Sherbrooke Mazda is committed to establishing the best industry standards. Whether it's mechanical maintenance, the quality of Mazda parts, our bodywork department, or our aesthetics service, the team of qualified technicians at Sherbrooke Mazda is ready to answer all your questions and above all to meet all your needs. We treat each customer individually and with special attention. We know your expectations are high, and as a certified Mazda dealer, we challenge ourselves to see you leave delighted every time.
Let us show you all our expertise and commitment to excellence. Schedule your next appointment using our online form or call us directly at 819-566-9034.
Text messaging: more than just making an appointment for service!
DIGITAL SERVICE COMMUNICATION (photo/video messaging)
Our service advisors will take the time necessary to explain the recommended repairs for your vehicle. This way, you can make an informed decision. During maintenance, our service advisors can keep you informed of the status and progress of the work through direct communication in the manner you prefer, whether by SMS, email, or phone with the possibility of photos and videos of your vehicle. Thus, you will have all the necessary information you need, whether you are on-site or not.
CUSTOMIZED VIDEO SERVICE INSPECTIONS (electronic estimates)
Drop off your vehicle at a participating Mazda retailer and our service advisor will perform a video inspection to allow you to see and understand exactly the maintenance or service needs of your vehicle. During the maintenance of your Mazda, our after-sales service will keep you informed of the service or repair status through direct communication via text messaging, photos, and video of your vehicle seamlessly. Because a picture is worth a thousand words!
COMMUNICATION AND CONVENIENCE (electronic payments and quotes)
No time to call? No problem. Schedule your maintenance visit, receive status updates from our factory-trained team members, and get notifications when your Mazda is ready to hit the road, all on your mobile (smartphone). Our after-sales service can send you digital estimates, and you can even pay remotely before picking up your vehicle, thus eliminating contact.
VALET SERVICE (vehicle pick-up from customer/maintenance/vehicle return to customer)
Having trouble finding time in your busy schedule to get your service maintenance done? We understand how valuable your time is, which is why we offer our customers a valet service option to make life easier for you. Our staff will pick up your vehicle, perform the requested maintenance and/or repairs, and once completed, we will return your vehicle safely to your home or work.